Shipping Policy
Order Processing Time:
- All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Estimates:
- Domestic Shipping (India): We offer free standard shipping on all domestic orders. Estimated delivery time is 5-7 business days.
Order Tracking:
- Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided link or contact our customer support team for assistance.
Shipping Delays:
- While we strive to ensure timely delivery, please note that shipping times may vary due to unforeseen circumstances, including but not limited to, weather conditions, customs delays, or high demand. We will notify you of any significant delays.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a replacement.
Shipping Address:
- Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.
Contact Information:
- For any questions or concerns regarding your order, please contact our customer support team at [email address] or call us at [phone number].
Returns and Exchanges:
- For information on returns and exchanges, please refer to our Return Policy available on our website.
Thank you for shopping with BengalDrapes. We appreciate your business!